At pakrume, protecting the personal data of our players is a responsibility we take seriously. This Privacy Policy explains what information we collect when you use pakrume.net, why we collect it, how it is used, who it may be shared with, and what rights you hold over your own data. Please read this document carefully before creating your pakrume account.
These cards highlight the most important aspects of how pakrume handles your personal data. They complement — but do not replace — the full Privacy Policy below.
All personal data collected by pakrume is stored on encrypted, access-controlled servers. We use SSL/TLS encryption across the entire pakrume platform to protect data in transit between your device and our systems.
pakrume does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate the platform, process payments, verify your identity, and fulfil our regulatory obligations.
You have the right to access, correct, or request deletion of the personal data pakrume holds about you. Submit a data request to our support team and we will respond within the timeframe required by applicable law.
pakrume uses essential cookies to keep you logged in and to remember your preferences. Analytics cookies help us understand how players use the platform so we can improve the experience over time.
Financial data including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank transaction details is processed through PCI-DSS compliant payment gateways. pakrume does not store full card or wallet credentials on its own servers.
If you have subscribed to promotional emails or SMS notifications from pakrume, you may unsubscribe at any time via the link in any marketing communication or by contacting our support team directly.
This Privacy Policy ("Policy") is issued by pakrume ("pakrume", "we", "us", "our") and applies to all personal data collected from users ("you", "your", "Player") of the pakrume website at pakrume.net and any associated services, mobile interfaces, or features operated by pakrume.
We understand that your personal data is important to you. pakrume is committed to collecting only the minimum data required to operate our platform, processing that data lawfully and transparently, and giving you meaningful control over how your information is used. Every Pakistani player who registers on pakrume can trust that their data is handled with the same care we bring to operating a fair and secure gaming environment.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, each of which forms part of your overall agreement with pakrume. By registering an account or using any part of pakrume.net, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
For the purposes of applicable data protection legislation, pakrume is the data controller in respect of all personal data collected through pakrume.net. As data controller, pakrume determines the purposes for which personal data is collected and the manner in which it is processed.
pakrume operates under an international gaming licence and is subject to the data protection and privacy obligations imposed by that licensing framework, as well as any applicable local regulations pertaining to the processing of personal data of Pakistani residents.
If you have any questions about how pakrume processes your personal data, or if you wish to exercise any of your data rights as described in Section 9 of this Policy, you may contact our Data Protection team using the details provided in Section 14.
pakrume collects personal data from you in the following circumstances: when you register an account, when you use our services, when you contact our support team, when you complete identity verification, and when you interact with our website and marketing communications. The categories of data we collect are set out below.
When you create a pakrume account, we collect:
To comply with our anti-money laundering (AML) obligations and international gaming licence requirements, we may collect:
When you make deposits or request withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or cryptocurrency, we collect transaction references, amounts in PKR, timestamps, and payment method identifiers necessary to process and reconcile your transactions. We do not store full payment credentials on our own servers.
We automatically record data about your use of the pakrume platform, including:
We automatically collect certain technical data when you access pakrume.net, including:
When you contact pakrume support via live chat, email, or any other channel, we retain records of those communications, including the content of messages, timestamps, and any attachments you provide, for quality assurance and dispute resolution purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, DOB, mobile, email | Account creation & age verification |
| KYC Documents | CNIC, passport, proof of address | Identity verification & AML compliance |
| Financial Data | Transaction refs, PKR amounts | Payment processing & fraud prevention |
| Gameplay Data | Bets, sessions, bonus activity | Platform operation & responsible gaming |
| Technical Data | IP address, device info, cookies | Security, analytics & service improvement |
| Communications | Support chat logs, emails | Customer service & dispute resolution |
pakrume uses the personal data we collect for the following purposes:
pakrume processes your personal data under one or more of the following legal bases, depending on the specific processing activity:
pakrume does not sell, rent, or exchange your personal data with third parties for commercial marketing purposes. We share personal data only where strictly necessary for the following purposes and only with parties who are contractually bound to protect it:
Your financial transaction data is shared with the relevant payment service providers — including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency processors — solely for the purpose of processing your deposits and withdrawals. Each provider operates under its own privacy policy and data protection obligations.
KYC and AML screening may be conducted in part or fully by third-party identity verification services. These providers process your identity documents and biometric data (where applicable) under strict contractual data processing agreements with pakrume.
pakrume is required by its international gaming licence and applicable law to report certain activities — including suspected money laundering and match-fixing — to the relevant regulatory or law enforcement authorities. In such cases, we will disclose personal data to the extent required and permitted by law.
We use third-party cloud hosting, content delivery, and cybersecurity providers to operate pakrume.net reliably and securely. These partners act as data processors under our instruction and are contractually prohibited from using your data for any purpose other than providing the services we have engaged them for.
Some games available on pakrume are powered by third-party software providers. Where necessary for game operation — for example, to validate a bet outcome or apply a game-specific RTP — limited gameplay data may be shared with these providers. No personally identifiable data beyond an anonymised player identifier is shared for this purpose.
pakrume uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your authenticated session, and gather analytics data to improve our services. Below is an overview of the categories of cookies we use.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Keep you logged in, maintain your session, enable core platform functionality | No — required for the platform to function |
| Preference Cookies | Remember your language, odds format, and display preferences | Yes — disabling may affect your experience |
| Analytics Cookies | Collect anonymised usage data to help us understand how players navigate pakrume.net | Yes — via cookie preference settings |
| Security Cookies | Detect and prevent fraudulent activity and bot traffic | No — required for platform security |
You can manage your cookie preferences through your browser settings. Please note that disabling essential or security cookies may prevent you from logging in or using certain features of pakrume.net. For full details on how to manage cookies in your browser, refer to your browser's help documentation.
pakrume retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve disputes or enforce our agreements. The following general retention periods apply:
Where data is no longer required for any legitimate purpose, pakrume will securely delete or anonymise it in accordance with our data destruction procedures.
Subject to applicable law, you have the following rights in relation to the personal data pakrume holds about you. To exercise any of these rights, please contact our support team as described in Section 14. We will respond within 30 days of receiving a valid request.
You have the right to request a copy of the personal data pakrume holds about you, along with information about how it is used and with whom it has been shared. We will provide this information in a clear, structured format.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. For changes to core account details such as your name, date of birth, or payment method, identity verification may be required before amendments are applied.
You may request that we delete your personal data where it is no longer needed for the purpose for which it was collected, where you have withdrawn consent, or where you object to processing based on legitimate interests. Please note that we are required by law and our gaming licence to retain certain data — particularly KYC and transaction records — for a minimum period regardless of erasure requests.
You may request that we restrict the processing of your personal data in certain circumstances — for example, while a dispute about data accuracy is being resolved.
Where processing is based on your consent or a contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing based on pakrume's legitimate interests, including profiling for fraud prevention purposes. You may also object at any time to the processing of your data for direct marketing purposes, including profiling related to marketing. Where you object to marketing, we will cease processing immediately.
pakrume implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
As an online gaming platform operating under an international gaming licence, some of the personal data collected by pakrume may be transferred to, stored in, or processed in countries outside Pakistan. This may occur, for example, when data is processed by our cloud hosting providers, KYC service partners, or technology infrastructure providers whose servers are located in other jurisdictions.
Whenever personal data is transferred internationally, pakrume takes reasonable steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that required within Pakistan and under our licensing jurisdiction. These safeguards may include contractual data processing agreements incorporating standard data protection clauses, adequacy assessments, and data localisation requirements where applicable.
By using pakrume.net and accepting this Privacy Policy, you consent to the transfer of your personal data as described in this section, subject to the safeguards outlined above.
pakrume operates a strict minimum age policy. You must be at least 21 years of age to register and use the pakrume platform. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware — through our KYC procedures, player self-disclosure, or any other means — that a registered user is under 21 years of age, we will immediately suspend the account, investigate the circumstances, and take appropriate action including permanent account closure and reporting where required under our licensing obligations.
pakrume reserves the right to update or revise this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform and services. The "Last updated" date at the top of this Policy will be amended each time a change is made.
Where a material change is made to this Policy — meaning a change that meaningfully affects how we collect, use, or share your personal data — we will provide you with advance notice via the email address registered to your account and/or via a prominent notice on pakrume.net, giving you a reasonable opportunity to review the changes before they take effect.
Your continued use of pakrume.net after any revised Privacy Policy takes effect constitutes your acceptance of those changes. If you do not agree with a revised Policy, you should close your account before the changes take effect.
We recommend that you revisit this page periodically to stay informed of how pakrume is protecting your personal data.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a complaint about the way pakrume has handled your personal data, please contact our Data Protection team using the details below.
Email: [email protected]
Subject Line: Please use "Privacy Policy Query" or "Data Rights Request" so your message is routed to the correct team.
Live Chat: Available 24/7 from your account dashboard after logging in to pakrume.net.
We aim to respond to all privacy-related enquiries and data rights requests within 30 days. Where a request is complex or relates to a large volume of data, we may extend this period by a further 30 days, in which case we will inform you of the extension within the initial 30-day window.
If you are not satisfied with our response to a privacy complaint, you have the right to escalate your complaint to the relevant supervisory authority under our international gaming licence jurisdiction or any other competent data protection authority with jurisdiction over your circumstances.
This Privacy Policy was last updated on 1 January 2026. This version supersedes all previous versions of the pakrume Privacy Policy.
You now know exactly how pakrume protects your data. Join over 500,000 Pakistani players enjoying cricket betting, live casino, slots, and more. Fast PKR payouts via JazzCash and EasyPaisa. Players must be 21 years of age or older.